Returns Policy

Returns  (UK and International Sales) 

Returns Guidelines

Items must be returned within twenty eight days (see notes below) in perfect condition, unused and in their original packaging. This includes adjustable belts which can only be returned if uncut. We will then be happy to refund you the original price paid in full.

Please note that this does not include UK Next Day delivery charges or Next Day Delivery Saturday postal charges which are non refundable.

Should you need to take advantage of this, please return the item

Elegant Extras (Returns Department), Unit 20, Manningford Centre, Manningford Bohune Estate, Pewsey, Wiltshire SN9 6NL United Kingdom

Christmas 2017

Once again we will be operating our Christmas returns policy for the festive season. For those who wish to purchase their presents in advance, we will be extending our return period. Although we hope your purchases are exactly right we also appreciate that things can go wrong so between 1st November 2017 to the 31st January 2018 covering the festive season, any purchase made can be returned before the last day of January for a full refund subject to the rules above regarding condition.

 

Costs of returning an item

All postal charges for returning items will be incurred by you, the sender.

Please obtain proof of postage certificate upon despatch and if possible, send us a quick email just to let us know it is on the way.